Privacy Policy

Radwag USA LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shop.radwagusa.com, use our services, or make purchases.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Data

When you interact with our website, we may collect personally identifiable information, such as:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (credit card or payment method)

1.2 Non-Personal Data

We may also collect non-personal information such as:

  • Browser type
  • IP address
  • Device type
  • Pages viewed on our site
  • Referring website

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device to collect information about your preferences and browsing history. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process your transactions and fulfill orders
  • To communicate with you, including responding to inquiries or providing customer support
  • To improve our website and services
  • To personalize your experience and provide tailored content
  • To send promotional materials or special offers (with your consent)
  • To analyze and understand how you use our website
  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, shipping partners) to assist with the services we provide.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, we may transfer your personal data to the new entity.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work hard to protect your data.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

  • The right to access, update, or delete your personal data
  • The right to withdraw consent for processing personal data
  • The right to request data portability
  • The right to object to data processing

To exercise any of these rights, please contact us.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any external websites you visit.

7. Children's Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal data from children under 13. If we discover that we have inadvertently collected personal data from a child under 13, we will take steps to delete the information as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this page regularly to stay informed of our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: